Managing your health online

Online consultations provide our patients with a digital front door to their healthcare that allows them to easily seek support and self-help advice.

Benefits

• Join your processes together – our online consultation platform is fully interoperable with most clinical IT systems.  
• Provide expert support – our clinically approved, GP-authored content covers 91 topics and includes over 200 videos.  
• Relieve pressure on NHS practices - reduce unnecessary appointments by allowing patients to submit health queries at any time.  

https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/privacy/online-consultations/

There are other tasks you can do online, like:

• order repeat prescriptions
• view your test results
• see parts of your health record
• check or cancel appointments
• see your vaccination record

For these, you can use your NHS account or Patient Access. You can access them using their websites or apps.

To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login (nhs.uk).

Once you have set up your NHS login, you can log in to your NHS account or download the NHS Apponto your phone.

To set up Patient Accessfor the first time:

• visit the surgery with photo ID so we can confirm your identity
• we will give you a username and password
• go to Patient Access or use the app to register